New scam claims you overpaid your Netflix bill
The scammers pretend to be from Netflix and ask you to provide your banking details so they can process a full refund for you.
Cybercrime tracker Scamwatch is warning anyone who receives an email like this to not click any links and delete it immediately.
Big establishments like Netflix, phone companies and even banks are often used by scammers to try and get hold of people’s personal details and banking information.
Netflix advises they will never ask a subscriber to enter personal information, including bank details, credit card numbers or passwords via an email or text.
They will never request payment through a third party vendor or website and also advise you not to click on any links and if you do, don’t enter any personal information.
Phishing scams work on volume: the more emails the cybercriminals send, the more likely they are to trick an unsuspecting user into giving up personal information.
According to Scamwatch, phishing scams are deliberately created to look as realistic as possible, so if something doesn’t feel right it’s best to ignore the email and go straight to the source – be it Netflix, your bank, telco or internet service provider.
“Phishing messages are designed to look genuine, and often copy the format used by the organisation the scammer is pretending to represent, including their branding and logo,” Scamwatch advises.
“They will take you to a fake website that looks like the real deal, but has a slightly different address. For example, if the legitimate site is ‘www.realbank.com.au’, the scammer may use an address like ‘www.reallbank.com’.”